The 10th-anniversary edition of the "New York Times" business bestseller-now updated with "Answers to Ten Questions People Ask"
We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From t[...]

We've all been there: We know we must talk to a colleague, our boss or even a friend about something we know will be at least uncomfortable and at worst explosive. So we repeatedly mull it over until we can no longer put it off, and then finally stumble through a confrontation when we could have had[...]

This book explains each stage of mobility and shows you how to create an environment that will help your baby move more easily. From learning the simple but vital state of crawling to the beginnings of the sophisticated skills of the gymnast.[...]

Alla måste vi ibland genomföra besvärliga eller svåra samtal med kolleger på jobbet eller med våra närmaste. Det kan röra sig om att löneförhandla med chefen, diskutera ett personligt problem med en kollega eller göra slut på ett förhållande. Den här boken visar på olika metoder att [...]